Amazon India head Amit Agarwal has cautioned in opposition to “abrupt” and “unnecessarily frequent policy change” as it’ll damage the e-commerce sector’s skill to play a vital function in financial restoration, whereas sustaining that the operations are in step with authorities tips.

“What you need is a policy framework that is enabling, recognises e-commerce as an important lever for economic recovery and growth of India and is focused on removing friction points and enabling more ease of doing business–for example removing paper work for online seller exporting globally,” Agarwal informed TOI in an interview.
The assertion comes weeks after commerce & trade minister Piyush Goyal stated that the federal government could difficulty clarifications to make sure that e-commerce marketplaces, corresponding to Amazon, adopted the foundations in letter and spirit. The authorities can be engaged on an e-commerce policy, the place a number of points are being mentioned.
Amid recent accusations of violation of guidelines, Agarwal claimed the e-commerce main has created 2 lakh direct and oblique jobs in India in 2020 because it ramped up operations amid the pandemic to fulfill rising demand of e-commerce right here.
“There would always be vested interests who would resist to embrace change. We have seen 1.5 lakh new sellers come online just last year,” he stated. Agarwal stated it’s not a secret that Cloudtail and Appario Retail (the place Amazon is a joint-venture accomplice within the mother or father corporations of those sellers) are amongst its seven lakh sellers and that it has publicly introduced adjustments to
make sure compliance.
The Amzaon India boss, who’s at present within the US, additionally blamed “vested interests” for in search of to distract firm staff“They interpret past actions and statements in the context of current regulations. They are ignoring the fact that regulations in India have changed significantly in the last seven years, since we have been operating in India. We are very transparent with our partnership with all our partners. They are credible leaders with high credibility,” Agarwal stated, including that the allegations don’t symbolize details and actuality.
Apart from complaints from native merchants, Amazon can be locked in authorized battles with Future Group over the latter promoting its retail belongings to RIL in a Rs 24,713- crore deal because it seeks to dam the transaction.