Concerned over poor quality of telecom services with not much improvement in rate of call drops and slow network speeds, the department of telecom (DoT) has held discussions with sector regulator Trai to urgently look into the matter and sort out the issues.“Trai has been advised to look into the issue, and instruct mobile operators to improve consumer services. The matter assumes importance as the quality of services continues to be an area of concern, with frequent consumer complaints about call drops and poor network quality,” a highly-placed source told TOI. While monitoring of quality of services falls under domain of Trai, the government has stepped into the matter in an advisory role as it is an important consumer issue. “Discussions have been done with Trai, and we hope that network quality improves and consumers get better services,” the source said.Communications minister Ashwini Vaishnaw has also raised concerns over the network quality time and again and his calls on the matter grew louder after the government handed out a handsome financial package to telecom operators Reliance Jio, Bharti Airtel and Vodafone Idea.The mega spectrum auctions had also seen companies get access to abundance of bandwidth across various frequencies and the government now wants the companies to focus on quality of services.Speaking to TOI after aucty. ” The minister had also raised the issue on Wednesday during an industry conference, displaying persistent seriousness of the government on the matter.However, the government’s advisory to Trai comes at a time when there is a turf war being fought between the two, especially after certain provisions in the draft telecom bill give DoT overriding powers in matters related to tariffs and quality of services, both of which currently fall within the purview of Trai.